Frequently Asked Questions
NICOR provides a wide range of lighting solutions, including residential and commercial fixtures, high and low bay lighting, outdoor and emergency lighting, ceiling fans, and networked lighting controls. For more information on our application-specific solutions, visit our Solutions Page.
Browse our Product Catalog to explore solutions by product type, application, or key features. You can use filtering tools to narrow your search and compare options. Each product page also includes specifications, technical documents, photometric data, and downloadable resources to help you select the right product for your project. Visit our Product Catalog to get started.
NICOR products are available through authorized distributors and sales agents nationwide. Use our Agent Locator to find a local representative who can help connect you with a distributor, or contact NICOR directly for assistance.
Visit our Product Documents Library to search for spec sheets, installation instructions, sell sheets, compatibility sheets, IES files, and other product resources. You can search by product number or browse documents by category to quickly find the information you need.
Customers can submit a support ticket through our website. A NICOR account is required to access the support portal and submit a request. Once submitted, our team will assist with warranty claims, product returns, and other support inquiries.
For agents and distributors, warranty claims and return requests can be submitted through the online RGA (Return Goods Authorization) Form available in the DASH Portal.
Visit our Contact Us page to get in touch with the NICOR team. You can reach us by phone, email, or through our online contact form for assistance with product questions, technical support, warranty inquiries, and general information.
Many NICOR products are ENERGY STAR certified and meet relevant efficiency standards. Specifications for each product can be found in the product details.
Yes. NICOR participates in a variety of utility and energy-efficiency rebate programs. Visit our Rebate Finder to search by location and discover available rebates, incentives, and qualifying products in your area.
Yes. NICOR provides project support for lighting layouts, controls, and product recommendations across a variety of commercial applications. Submit an NLC Layout Request for lighting controls projects or an IMS Layout Request for advanced lighting system design assistance. Our team will review your requirements and provide project-specific recommendations.
Yes. NICOR offers a wide range of outdoor lighting solutions designed for residential, commercial, and site lighting applications. Visit our Outdoor Solutions page to explore available products and applications. Be sure to review individual product specifications to confirm suitability for your specific environment and requirements.
Yes. Authorized agents, distributors, and other approved partners can access marketing resources through the DASH Portal, including brochures, product images, logos, brand assets, and campaign materials. If you need additional assistance or have a specific request, you can also contact the NICOR team through our Contact Us page.
Subscribe to the NICOR Newsletter to receive the latest product announcements, promotions, company news, and industry updates. You can also follow NICOR on social media for additional updates and insights.
